In order for you to survive and thrive in the cutthroat and competitive universe of commercial and industrial business, good interpersonal business behavior is essential. The last article, which we sincerely hope you all enjoyed, dealt with matters related to how you conduct yourself in the workplace or business or customer services environments. This article will be more motivational than anything else. The reason is that while we advocate good business presentation skills during interpersonal meetings, it is rather a case of easier said than done.
Unfortunately, there are many who fear failure and find it difficult to relax in the company of others on formal levels. So, our mission here is to get all our new readers to relax as far possible. By relaxing does not mean you will be adopting any degree of complacency, far from it. Perhaps, it would also do well to suggest to you that there are exterior exercises you can implement in your personal life to help you to relax when you return to work, say, for argument’s sake, if you have aspersions towards running your own catering business someday.
- Exhuming confidence – This is not a matter of puffing yourself up with pride, but rather a case of showing your client, partner or business leader that you are, indeed, confident. When you are meeting someone for the first time, make sure that your posture is erect and the formal to smart casual clothing you are wearing fits perfectly and is comfortable.
- Knowing your business inside and out – One of the reasons why poor salesmen stutter and stumble their way through a product introduction is that they know very little about the product they are selling. If they had the self-belief and inherited belief in the product they were selling, they would have invested time in getting to know in detail how the product works before selling it.
- Direct eye contact – The client or business partner that picks this up about you will mark you positively. Not only is there a recognition that when you make sincere eye contact, you exhume confidence, an element of trust also sets in. The client, in his turn, also relaxes somewhat, but be warned, is not likely to drop his guard. Neither should you.
- Personal hygiene and good health – Enjoying good health leads to enjoying a better personal and business life. You need to make time in your schedule for some physical exercise and also make sure that your daily diet is balanced and healthy. Make sure that you are exceptionally hygienic. Not only will the client pick this up, you will be confident, self-assured and comfortable with your persona.
- Corporate pride – You well and truly need to believe in your ability to produce the best possible product. When you have produced the finished article, you truly have to take pride in it. By the time you are selling your goods and services to clients, the sincere pride in your work and products must be instantaneously recognized by the client. It is no use having a lack of belief because clients will quickly pick this up and won’t have the necessary confidence or conviction to take you up on your service or product.
If your small company has a corporate logo and staff are to wear uniforms, make sure that these are crisply clean as if brand new. When you greet clients, make sure that you wear your corporate badge with pride.